This is a newly created full time role to oversee the yard sales operations within the business. The company sells its products to a diverse range of trade customers nationwide, as well sales from the yard in Northumberland to local contractors and retail customers. With yard sales growing, there is now a requirement for a dedicated person to oversee this part of the business. This is an excellent opportunity for a hands-on, dynamic individual to develop a high profile side of the business and build relationships with local customers. Progression to national sales will be available.

Duties will include:

• Yard sales
  • Manage yard sales to local contractors, farmers & walk-in customers
  • Responding to telephone & email enquiries, providing pricing and lead time info
  • Overseeing complete transactions: agreeing orders with customers, order processing on computer system, ordering/dispatch/payment/invoicing, loading or overseeing loading of orders.
  • Manage yard sale stock
  • Liaise with production department re. ordering and stock levels

• Customer Care
  • Responding to customer enquiries, liaising with production/transport/sales colleagues
  • Responding to new enquiries where appropriate, collating information and liaising with sales colleagues
  • Assisting with development/management of customer/sales databases
  • Day to day management of selected accounts, agreeing orders, lead times etc

 Other duties

• • Assisting with daily tasks in sales/transport office – checking delivery paperwork, haulage details, checking invoices etc as required by colleagues

Additional areas of responsibility:

• Office/yard based
• Build good working relationships to understand the needs of customers
• Identify business opportunities through research into market activities, customers and competitors, including for non timber products.
• Generate leads through calls/emails/meetings
• Present the company’s products and services professionally
• Negotiate prices, delivery and specifications
• Record sales order information

Personal skills

• Excellent communication skills
• Positive, confident and determined approach
• Self motivated
• Ability to work independently and as part of a team
• Good level of numeracy
• Commercial awareness
• IT skills
• Driving licence, forklift licence would be an advantage but not essential.

Experience

• Previous sales experience would be beneficial, as would some knowledge of the timber and or / agricultural sectors in Northumberland, although training will be provided.